• WHAT PAYMENT METHODS DO YOU USE?
    We accept PayPal, Visa, Mastercard, American Express, Discover, Apple Pay.
  • HOW LONG DOES DELIVERY TAKE?
    Most shipments are received with 7-10 business days due to our warehouses being in different locations of the country to better suit our customers. However items such as sneakers or pre-ordered items may take up to 2 weeks since these items are handmade specially for the customer.
  • WHAT WOULD DELAY MY ORDER?
    If an item you select is out of stock, we will hold your order and try to contact you via email about selecting a replacement item. If we are unable to reach you within 2 business days, a refund will be issued for the out of stock item and the remaining items in your order will be shipped out immediately. The refund will be for the full purchased price of the item and be refunded to the original form of payment used at the time of purchase. Refunds take 3-5 business days. To avoid delays, returned packages, and/or additional fees, please double check that there are no misspellings and that the correct street number, street name, unit numbers, city, state, zip code, are entered. Packages with incorrect addresses will be rejected by the courier and returned to sender. Eighty3 Bandits is not responsible for the shipping cost associated with the returned package. Customer must pay the returned package shipping cost before Eighty3 Bandits can reship the order to the updated address. If you choose to cancel or return the order, the returned package shipping cost will be deducted from your total refund. If your order is flagged for fraud, processing will be delayed until we can verify the order is not fraud.
  • DO YOU SHIP INTERNATIONAL?
    Yes! We do offer International Shipping. Depending on your location & purchase, your rates may vary. Shipping on 1 Short Sleeve T Shirt is around $18.00 USD for International Shipping. Available to the following countries: Australia, Canada, Japan, New Zealand, Singapore, South Korea. International Customers Warning: (EIGHTY3 BANDITS is not liable for long shipping delays, buyers purchase at their own risk) International first class mail usually takes 5-7 business days to process after payment clears and minimum 10-15 (2-4 weeks) business days for arrival. There is no detailed tracking for most first class International mail. Please allow additional delivery time for customs safety inspections, time varies per country. In addition, some countries do have high risk of long shipping delays due to international customs procedures. International Customs Fees + Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing. Eighty3 Bandits cannot accept returns and exchanges on International orders.
  • MY ORDER WAS $100, WHY HASN’T MY SHIPPING BEEN WAIVED?
    Free shipping for orders over $100 (after discounts and before taxes) applies to domestic shipments only when the total of the order, less any discount applied, is equal to or greater than $100 Please note: Take your promotion code into consideration when calculating your total. Free shipping may not be available during certain promotions. Ex: Sitewide BOGO, flash sales, etc.
  • MY ORDER NEVER ARRIVED (LOST OR STOLEN) WHAT SHOULD I DO?
    Eighty3 Bandits is not responsible for lost or stolen shipments. You will be responsible for filing a claim with the carrier (USPS, FedEx, DHL, OnTrac or UPS). Once your claim has been filed, please contact Eighty3 Bandits at support@eighty3bandits.com with information regarding your situation and your claim numbers.
  • I WASHED MY SHIRT AND IT SHRUNK CAN I RETURN IT?
    Sorry, we do not offer returns / exchanges for non-resellable used / worn merchandise.
  • HOW DO I KNOW THE SIZE OF THE ITEM FITS?
    We have a size chart available for all of our products. Be sure to check it in our “Customer Services” menu to be sure you choose the correct size. The Size Chart can also be found on each product page as well.
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